Last updated 2 October 2026
CaseLoggr is a private notebook for medical device sales representatives. This policy describes what it stores, where, and who can see it. It is written to be read rather than to be technically complete.
Everything you enter is yours and visible only to you. We do not sell it, we do not advertise against it, we do not share it with your employer, and we do not use it to train AI models. Your information leaves your account only when you ask it to — when you share a coverage brief, or when you use one of the three AI features described below, each of which runs only when you start it.
Location is optional, off by default, and you switch it on yourself in Settings. With it off, CaseLoggr never asks for your location and never records one.
When it is on, the app records where you were at the moment you save a case and stores those coordinates with that case in your own account. It exists for one reason: to learn where your accounts are, so that after you leave one you visit often the app can offer to log the case while it is still fresh. A place is only learned after you have logged several cases there, and that learned set stays on your device.
If you additionally allow background location, CaseLoggr watches for you leaving those learned places so it can show that reminder. It does not follow your movements, build a location history, or record where you are at any other time.
Your location is never sold, never shared with your employer, and never included in a coverage brief or a trial report. Switching the setting off stops collection; coordinates already saved go when you delete that case or your account. Refusing the permission changes nothing else about how the app works.
CaseLoggr is not a HIPAA-covered platform and must not be used to store patient information. Do not enter patient names, dates of birth, medical record numbers, diagnoses, or procedure details tied to an identifiable patient. When you import a document, it is checked and refused if it appears to contain patient information.
Data is stored with Supabase on infrastructure in the United States, encrypted in transit and at rest. Every record is protected by row-level security, enforced by the database itself, so one account cannot read another's data. Photographs are held in private storage and served through short-lived signed links.
Encrypted in transit and at rest is not the same as end-to-end encrypted, and we would rather say so than let you assume otherwise: we hold the keys, which is what makes a password reset possible. What that protects you against is someone getting at the disks or the network. What protects you from everyone else — your employer included — is that nobody has an account that can read yours.
Nothing else is shared with anyone. The three AI features above are the only things that send what you have written to another company, they run only when you ask for them, and each one is described above in terms of exactly what it sends.
Anthropic does not train on your data. CaseLoggr uses its API under terms that exclude customer content from model training, and requests are retained only as long as needed to serve them.
Search inside the app runs on your device against your own records. It makes no network request, it involves no AI provider, and nothing you type into it leaves the phone. The same is true of your diary, your trial reports and your exports.
You can delete your account from inside the app, in Settings or Profile. Deletion removes your records and your stored photographs. It cannot be undone, and we do not keep a copy.
CaseLoggr is a professional tool and is not intended for anyone under 18.
If this policy changes materially, the date above changes and the app will tell you.
CaseLoggr is operated by CaseLoggr LLC, a California limited liability company.
Questions about your data: get in touch.